Your Privacy, Our Priority
At Trexorilvanquesa, we believe that safeguarding your personal information is as fundamental as protecting our natural environments. Discover our unwavering commitment to your privacy.
Our Commitment to Your Privacy
Our privacy protection philosophy is deeply intertwined with our core values of environmental stewardship and ethical hospitality. Just as we meticulously design eco-friendly accommodations, we rigorously uphold the privacy and security of your personal data. We are dedicated to transparency and empowering you with control over your information.
We collect only the essential information required to provide our luxury eco-tourism experiences and improve our services. This includes booking details, communication preferences, and optional feedback. Each piece of data serves a specific, defined purpose, such as facilitating your stay, personalizing recommendations, or enhancing site functionality.
You have fundamental rights regarding your personal data. You can request access to the information we hold about you, seek corrections for any inaccuracies, and in many cases, request deletion of your data. We are committed to making these processes straightforward and accessible.
Privacy regulations and best practices evolve. We commit to regularly reviewing and updating our privacy policy to ensure full compliance and optimal protection. Significant changes will be communicated transparently on our website and, where appropriate, directly to our patrons.
If you have any questions or concerns regarding our privacy practices, please do not hesitate to reach out. Our dedicated privacy team is available to assist you. Contact us at inquiry@xervandolium.org.
Information We Collect and How We Use It
To deliver an unparalleled eco-luxury experience, Trexorilvanquesa responsibly collects certain information. We ensure all data collection is transparent, consensual where required, and directly relevant to enhancing your journey with us.
| Information Type | Examples & Purpose |
|---|---|
| Booking Information | Guest names, contact details, stay dates, accommodation preferences, and payment information. Used to process reservations, manage payments, and tailor your stay. |
| Website Usage Data | Pages visited, time spent, interaction patterns, and referral sources. Analyzed to improve site navigation, content relevance, and user experience. |
| Communication Records | Emails, phone calls, and chat conversations. Used to answer inquiries, provide support, and maintain service quality. |
| Guest Experience Feedback | Survey responses and direct feedback. Utilized to enhance our offerings, refine accommodations, and elevate guest satisfaction. |
| Marketing Preferences | Consent for newsletters, promotional offers, and personalized recommendations. Ensures you receive only communications relevant to your interests. |
Data Sharing and Third-Party Services
Trexorilvanquesa engages with trusted third-party partners to facilitate various aspects of our services. We meticulously select these partners based on their commitment to data security and privacy compliance, ensuring your data is handled with the utmost care.
Payment Processing Partners
We use secure, PCI-compliant payment gateways to process your transactions. Your payment details are encrypted and handled directly by these trusted partners, not directly stored on our servers.
View Payment Gateway Privacy PoliciesBooking Platform Integrations
For seamless reservation management, we integrate with industry-leading booking platforms. Information shared is strictly limited to what is necessary for your reservation.
Learn About Booking Partner PrivacyAnalytics Services
We use anonymized data via reputable analytics services to understand website performance and user behavior, allowing us to continuously enhance your digital experience without identifying individuals.
Opt-out of Analytics Data CollectionMarketing and Communication Platforms
To send you relevant updates and offers, we utilize secure email and marketing platforms. You always have the option to manage your communication preferences.
Manage Your Email PreferencesLegal & Regulatory Compliance
We may disclose information as required by law, court order, or governmental regulation, or when we believe such action is necessary to protect our rights or the safety of others.
Your Privacy Rights and Controls
Trexorilvanquesa is committed to upholding your privacy rights, granting you comprehensive control over your personal data. We empower you with clear mechanisms to manage, access, and modify your information.
Right to Access & Portability
Request a copy of the personal data we hold about you and, where feasible, receive it in a structured, commonly used, and machine-readable format.
Request Your DataCorrection & Modification
If your personal information is inaccurate or incomplete, you have the right to have it corrected or updated promptly.
Update Your InformationDeletion Requests
You can request the deletion of your personal data, subject to certain legal obligations or legitimate business interests.
Request Data DeletionOpt-Out of Communications
Manage your preferences for marketing communications, including newsletters and promotional offers, or easily opt-out at any time.
Manage PreferencesFor complaints or further assistance, please contact us at inquiry@xervandolium.org or refer to our regulatory authority information.