Clear, Fair Terms for a Transformative Journey

At Trexorilvanquesa, our commitment is to provide unparalleled luxury eco-tourism experiences rooted in transparency and mutual respect. These Terms & Conditions ensure a positive experience for all parties, safeguarding our high standards for eco-hospitality and environmental stewardship. We believe in building trust through clarity, allowing you to fully immerse yourself in the natural beauty and sophisticated comfort we offer.

A beautifully rendered legal document partially obscured by a soft focus blend of lush green leaves and a subtle wooden texture, symbolizing legal clarity embedded in nature. Dominant colors are primary #2F6F4E and background #F9FAF5. — Transparent policies for tranquil experiences amidst nature's embrace.

1. General Terms of Service: Ethical Engagement

These terms govern your use of the Trexorilvanquesa website and all associated services. By accessing or using our platform, you agree to comply with these terms, which are designed to protect both our guests and our commitment to sustainable hospitality excellence. We regularly update these terms to reflect industry best practices and legal requirements, ensuring continuous transparency.

Website Usage & Acceptable Conduct

Access to the Trexorilvanquesa site is granted for informational and booking purposes only. Prohibited activities include unauthorized data mining, system interference, and any actions that degrade site performance or security. We maintain a secure and respectful online environment for all users.
Service Description & Scope

Trexorilvanquesa offers luxury eco-houses, glamping units, unique treehouse accommodations, sustainable lodging experiences, eco-friendly building consultancy, and nature-immersive retreats. The specific details and inclusions for each service are outlined at the point of booking and are subject to availability.
User Accounts & Responsibilities

While booking, you may create an account. You are responsible for maintaining the confidentiality of your account information and for all activities conducted under your account. Promptly notify us of any unauthorized use. Trexorilvanquesa prioritizes your privacy and data security.
Intellectual Property & Content Usage

All content on this site, including text, images, and designs, is the property of Trexorilvanquesa or its licensors. Unauthorized reproduction, distribution, or modification is strictly prohibited. We welcome sharing of direct links to our content for promotional purposes.
Terms Modification & Notification

Trexorilvanquesa reserves the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. We encourage you to review this page periodically for updates. Continued use signifies your acceptance of the revised terms.

A serene desk scene with a neatly organized legal document, a fountain pen, and a small, vibrant potted plant, emphasizing clarity, purpose, and our commitment to the natural world. Dominant colors are background #F9FAF5 with accents of primaryDark #1D4A32. — Our terms are designed for clarity and ethical operations.

2. Booking and Reservation Policies: Your Journey with Confidence

Our booking policies are crafted to provide a seamless and secure experience, from initial reservation to the successful completion of your stay. We aim for full transparency regarding all procedures, including payment, modifications, and cancellations, ensuring peace of mind as you plan your luxury eco-adventure with Trexorilvanquesa.

Policy Area	Details	Key Considerations
Reservation Confirmation & Payment	Full payment is required at the time of booking for most accommodations. Special retreat packages may require a deposit with the balance due 30 days prior. All payments are processed securely.	Confirmation emails are sent immediately upon successful payment. Please review all details carefully.
Cancellation Policies	• 60+ days prior: Full refund minus a 5% administrative fee. • 30-59 days prior: 50% refund. • Less than 30 days prior: No refund. Credit may be offered for a future stay, subject to discretion and availability.	Cancellation requests must be submitted in writing via email to inquiry@xervandolium.org. Timelines are based on your scheduled arrival date.
Reservation Modifications	Requests for date or accommodation type modifications are considered based on availability and may incur a change fee ($50-$150) if less than 30 days notice is given. Significant changes may be treated as a cancellation and rebooking.	Contact us as soon as possible for any modification needs. Early notification provides the best chance for accommodating your request.
No-Show Policy	Failure to arrive without prior notification will result in forfeiture of the full booking amount without refund or credit.	Communication is key. Please inform us immediately if your travel plans change unexpectedly.
Force Majeure Provisions	Trexorilvanquesa is not liable for changes or cancellations due to unforeseeable circumstances beyond our control (e.g., severe weather, natural disasters, government advisories). In such cases, we will work with guests to offer alternative dates or credits where possible.	We recommend all guests secure comprehensive travel insurance to cover such eventualities.

A tranquil scene featuring a hand gently highlighting a section of a booking policy document on a tablet, with a backdrop of a lush, out-of-focus forest. The image implies ease of understanding and serene planning. Dominant colors are the primary #2F6F4E and calming neutrals. — Plan your eco-escape with clear, reassuring policies.

3. Guest Responsibilities & Conduct: Respecting Our Shared Sanctuary

As a guest of Trexorilvanquesa, you become an integral part of our commitment to preserving the natural environment and fostering a harmonious community. We ask that all guests adhere to these conduct expectations, ensuring a respectful and enriching experience for everyone, while upholding our dedication to environmental stewardship.

Environmental Stewardship

We encourage mindful resource consumption, proper waste sorting, and respect for local flora and fauna. Please adhere to designated paths and avoid disturbing wildlife to maintain the pristine ecosystems we cherish.

Property Care & Security Deposits

Guests are responsible for maintaining the accommodation and its furnishings. A security deposit may be required and is refundable upon satisfactory inspection after departure. Any damages beyond normal wear and tear will be deducted.

Noise & Respectful Behavior

To ensure a tranquil experience for all, quiet hours are observed between 10 PM and 7 AM. Please be considerate of other guests and staff in communal areas. Disruptive behavior will not be tolerated.

Safety Compliance

Adhere to all safety guidelines provided for activities, general property use, and emergency procedures. Participation in certain activities may require signing waivers and is at your own risk. Your safety is paramount.

Photography & Social Media

We encourage sharing your beautiful experiences! However, please respect the privacy of other guests and staff. Commercial photography requires prior written consent from Trexorilvanquesa.

A diverse group of guests respectfully enjoying a natural setting, perhaps on a wooden deck overlooking a serene forest, subtly interacting with a digital guide on responsible tourism. Emphasizes harmony and conscious travel. Dominant colors are primary #2F6F4E and secondaryLight #C6C1A1. — Upholding harmonious conduct ensures an enriching experience for all.

4. Liability Limitations & Dispute Resolution: Your Protection & Our Dedication

Trexorilvanquesa is dedicated to ensuring a safe and memorable experience. This section outlines the boundaries of our liability and the processes for resolving any disputes, reinforcing our commitment to fairness and legal compliance. Understanding these terms helps establish clear expectations for a mutually respectful relationship.

Trexorilvanquesa takes all reasonable steps to ensure the safety of our guests during activities. However, participation in certain outdoor and adventure experiences carries inherent risks. Guests acknowledge and assume these risks, and Trexorilvanquesa's liability will be limited to the fullest extent permitted by law for any injury, loss, or damage arising from such participation. Detailed warnings and safety briefings will be provided for all relevant activities.

While Trexorilvanquesa maintains commercial liability insurance, we strongly recommend that all guests obtain comprehensive personal travel insurance covering medical emergencies, trip cancellations, lost luggage, and other unforeseen events. This ensures personal protection beyond the scope of our obligations.

In the unlikely event of a dispute, Trexorilvanquesa is committed to amicable resolution. Guests agree to first attempt resolution through direct negotiation. Failing this, disputes will be subject to mediation or, if necessary, binding arbitration in Rancho Cordova, CA, under the laws of the State of California. The governing law for these terms and any disputes arising hereunder shall be the laws of the State of California, without regard to its conflict of law principles. Any legal action or proceeding related to this website shall be brought exclusively in a federal or state court of competent jurisdiction situated in Rancho Cordova, California.

You agree that any arbitration or proceeding shall be limited to the dispute between Trexorilvanquesa and you individually. To the full extent permitted by law, (i) no arbitration or proceeding shall be joined with any other; (ii) there is no right or authority for any dispute to be arbitrated or resolved on a class-action basis or to utilize class action procedures; and (iii) there is no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

A balanced scale with delicate, natural elements on one side (a leaf, a small stone) and a stylized, minimalist legal gavel on the other, against a soft, unfocused background of a forest. Represents fairness and legal integration with nature. Dominant colors include primary #2F6F4E and accent #E78F52. — Ensuring fairness and clarity in all legal matters.